What Servus KI costs. In full.
You pay by call minutes. Every package, every add-on and what happens if you talk more than you booked is on this page.
All prices plus VAT · No hidden items
12-month term, paid in advance. The phone number is included. Up to 18 % cheaper.
| Package | Call minutes / month | Price / minute | Monthly price |
|---|---|---|---|
| Starter | 100 | 0,27 € | 27 € |
| Advanced | 500 | 0,23 € | 115 € |
| Growth | 2,000 | 0,20 € | 400 € |
| Business | 5,000 | 0,16 € | 800 € |
| Pro | 10,000 | 0,13 € | 1,300 € |
| Enterprise | 20,000 | 0,12 € | 2,200 € |
All prices plus VAT
The amounts shown are net prices. VAT is added at the statutory rate.
Which package fits us?
Do the sums quickly
A call that Servus KI handles from start to finish takes two to three minutes on average. Count the calls that today go unanswered or sit in the queue, not every call your practice receives.
| Your practice | Roughly | Matching package |
|---|---|---|
| Single-doctor practice, quiet phone | up to 40 handled calls a month | Starter |
| Single-doctor practice, normal volume | up to 200 handled calls a month | Advanced |
| Family practice with a full waiting room | up to 800 handled calls a month | Growth |
| Group practice, several practitioners | up to 2,000 handled calls a month | Business |
| Medical centre or practice group | more than that | Pro or Enterprise |
You do not have to decide now. In the first call we look at your actual call volume together and choose the package from there. You can move up at any time.
If you talk more than you booked
You are not cut off and not penalised.
If your practice talks more than booked, the extra minutes are billed on a scale. The more minutes there are, the cheaper the individual minute becomes.
| Minutes per month | Price per extra minute |
|---|---|
| 101 – 1,999 | 0,35 € |
| 2,000 – 4,999 | 0,28 € |
| 5,000 – 9,999 | 0,20 € |
| 10,000 – 19,999 | 0,16 € |
| from 20,000 | 0,14 € |
And we come to you first.
If you are well above your package for two months running, the next package up is cheaper for you. We tell you that instead of letting the overage run. You can see your usage in the dashboard at any time.
Add-ons
Online appointment calendar
19 € / Monat
per calendar
Record your own voice
69 € / Monat
one recording session, about 40 minutes
Chatbot for your website
69 € / Monat
Multiple languages
49 € / Monat
Email function
ab 24 € / Monat
Ongoing use
SMS
0,15 € je SMS
Call forwarding
kostenlos
first 5 minutes of each call, then €0.05 / minute
Email sending
kostenlos
Phone number on the monthly plan
9,00 € / Monat
included in the annual plan
Add-ons can be cancelled with 14 days' notice to the end of the month, independently of the plan.
One-off setup
We set Servus KI up completely for your practice: phone number, opening hours, forwarding rules, your practice information, the connection to your calendar, test runs and training for your team. You install nothing and configure nothing.
The price depends on the effort and the complexity of your practice. We agree it together in the first call, before any contract. You will never get an invoice from us that you have not seen beforehand.
From the go-ahead to the first call usually takes one to two weeks.
Frequently asked questions about pricing
Why does it say "from €27" if that is not enough for our practice?
€27 is the smallest package, with 100 call minutes. For a practice with a busy phone the Growth package is more realistic. That is why the whole scale is on this page: you should know in advance what you are heading towards.
Can we change package?
Upwards at any time, even mid-term. The difference is charged pro rata. A move down takes effect with the next billing period.
What happens if we do not use the minutes?
Unused minutes expire at the end of the month and are not carried over. It is therefore better to book tight and switch when needed than to book large as a precaution.
Do we pay for the annual plan in advance?
Yes, the annual plan is paid in advance and is up to 18 % cheaper for it; the phone number is included. If you want to stay flexible, take the monthly plan.
Are there discounts?
We discuss terms in the first call, for example for several locations or practice groups.
What does setup cost?
That depends on your practice and is agreed together before any contract. See the setup section above.
