The first sentence on the phone stays yours.
You record your practice's voice yourself and Servus KI answers with it. Your patients hear what they know, rather than an arbitrary announcement voice.
What is behind it
01
Your own recording, not a pick from a catalogue
You record the voice that represents your practice. That can be the doctor, the practice manager or whoever else speaks for you on the phone.
02
The tone fits the practice, not the technology
A children's practice sounds different from a radiology practice. With your own voice you decide about that difference instead of accepting it.
03
Recognition stays
Regular patients in particular recognise their practice's voice. That recognition is part of the trust, and many practices underestimate it until it is gone.
04
You keep control of the wording
You maintain the greeting and announcements yourself in the dashboard. You change what is said without having to record again.
How it works in practice
- 1
During setup you record for about 40 minutes, once. We give you the sentences and you read them out. There is nothing else to do.
- 2
We store the voice for your agent. You listen to the result before it goes live.
- 3
From the next call Servus KI answers in your voice. You change the text of the greeting yourself in the dashboard at any time afterwards.
With and without
Today
- Your practice sounds like any other piece of software.
- Regular patients notice immediately that something is different.
- The tone is given to you.
With Servus KI
- It sounds like your practice.
- They hear what they know.
- You decide on the tone.
Related
Frequently asked questions
How long does the recording take?
About 40 minutes, once. We give you the sentences and you read them out. After that you never have to record again: what Servus KI says is changed as text in the dashboard.
Do patients notice it is an AI?
Often not. Our reference practices report that most callers do not notice. Whether you want to point it out explicitly is up to the text of your greeting.
What does it cost?
€69 per month, in addition to your package. All prices are plus VAT.
Can we change the voice later?
Yes. A new recording replaces the old one.
What happens with the recording under data protection law?
It is used exclusively for your agent, held on servers in the EU and deleted on request. The consent of the person recorded is a precondition.
